Help Scout
The AI-driven support platform for customer-first brands
Customer support · by Help Scout · helpscout.com
Open Help Scout in AirStackHelp Scout pricing and plans
| Standard | $ 25 per user / month |
| Plus | $ 45 per user / month |
| Pro | $ 75 per user / month |
| Envoy | $ 0.75 / month |
List prices as written on its pricing page, read 2026-11-04. Hover a price for the quote. Prices change: check before you buy.
What Help Scout’s own pages say
| What it says it does | The AI-driven support platform for customer-first brands helpscout.com |
|---|---|
| Integrations | HubSpot, Jira, Salesforce, ChatGPT, Claude, ActiveCampaign, Aircall, AppFollow, Asana, Better Reports, BlinkMetrics, BriteVerify, Campaign Monitor, Capsule, Carrick, Census, ChannelReply, ChargeDesk, Chatra, Churn Buster, ChurnZero, CircleLoop, Close, CloudTalk, Constant Contact, ContactUs, Cordless, Crowdin, Custom Apps, Cyfe, Databox, Elevio, Everhour, Facebook, Fivetran, Fleep, Flowdock, FormKeep, FullContact, FullStory, Geckoboard, GitHub, Gladly, Gmail, Google Apps, Google Sheets, Gravity Forms, Help Desk Migration, Heymarket, Highrise, Hively, Infusionsoft by Keap, Instagram, Intercom, Iorad, Jetson, JustCall, KISSmetrics, Kaizen, Klaviyo, LemonStand, Linear, LiquidPlanner, MESA, Magento, Mailchimp, Make, Merge, Messenger by Facebook, Metorik, Mixpanel, Monkedo, MySQL, Nicereply, Numerics, Olark, OnePageCRM, Paperform, Pipedrive, Plecto, Process Street, Pushover, Salesmachine, SamCart, Savio, ScreenReply, Segment.io, Shopify, Skyvia, Slack, Smith.ai, SnapEngage, Solo AI, Stripe, Supademo, Super SLA, Survey Funnel, SurveyGizmo, SurveyMonkey, Talkdesk, Text Request, Textline, Transifex, Trello, Uncanny Automator, Userlike, Voicemail, Webhooks, Weglot, WhatsApp, WooCommerce, WordPress, Wufoo, Zapier, Zengine, unitQ, viaSocket helpscout.com helpscout.com |
| Compliance | HIPAA, SOC 2 helpscout.com helpscout.com |
| Free plan | Yes helpscout.com |
| Plans | Free, Standard, Plus, Pro helpscout.com |
| Pricing basis | Pay per resolution on a monthly basis. helpscout.com |
| Customers (their claim) | Powering support for 12,000+ customer-first brands helpscout.com |
Each value is a quote AirStack found on the product’s own pages, read 2026-11-04. A missing field means AirStack has not found it on its pages.
Help Scout alternatives
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Open-source alternatives to Help Scout
- glpi-project/glpi ★ 6,557 · GPL-3.0
GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing. - django-helpdesk/django-helpdesk ★ 1,692 · BSD-3-Clause
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Zammad is a web based open source helpdesk/customer support system. - melgarafael/DeskcommCRM ★ 5,151 · MIT
Open-source AI sales OS — self-hosted CRM with native AI agents + WhatsApp (WAHA). Open alternative to Kommo, Octadesk & Intercom for any business that sells by - freescout-help-desk/freescout ★ 4,640 · AGPL-3.0
FreeScout — Free self-hosted omnichannel AI-powered helpdesk & shared mailbox
Projects tagged with Customer support topics on GitHub, ranked by stars. A lead, not an endorsement.