Help Scout vs Re:amaze
What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.
| Help Scout | Re:amaze | |
|---|---|---|
| What it says it does | The AI-driven support platform for customer-first brands helpscout.com | AI-Powered Customer Service and AI Agent Platform Designed for eCommerce and Online Businesses reamaze.com |
| Starting at | $ 25 Standard · per user / month | $29 Basic · per user / month |
| Platforms | Not observed | Android, iOS, Mobile App for iOS, Mobile App for Android reamaze.com |
| Integrations | HubSpot, Jira, Salesforce, ChatGPT, Claude, ActiveCampaign, Aircall, AppFollow, Asana, Better Reports, BlinkMetrics, BriteVerify, Campaign Monitor, Capsule, Carrick, Census, ChannelReply, ChargeDesk, Chatra, Churn Buster, ChurnZero, CircleLoop, Close, CloudTalk, Constant Contact, ContactUs, Cordless, Crowdin, Custom Apps, Cyfe, Databox, Elevio, Everhour, Facebook, Fivetran, Fleep, Flowdock, FormKeep, FullContact, FullStory, Geckoboard, GitHub, Gladly, Gmail, Google Apps, Google Sheets, Gravity Forms, Help Desk Migration, Heymarket, Highrise, Hively, Infusionsoft by Keap, Instagram, Intercom, Iorad, Jetson, JustCall, KISSmetrics, Kaizen, Klaviyo, LemonStand, Linear, LiquidPlanner, MESA, Magento, Mailchimp, Make, Merge, Messenger by Facebook, Metorik, Mixpanel, Monkedo, MySQL, Nicereply, Numerics, Olark, OnePageCRM, Paperform, Pipedrive, Plecto, Process Street, Pushover, Salesmachine, SamCart, Savio, ScreenReply, Segment.io, Shopify, Skyvia, Slack, Smith.ai, SnapEngage, Solo AI, Stripe, Supademo, Super SLA, Survey Funnel, SurveyGizmo, SurveyMonkey, Talkdesk, Text Request, Textline, Transifex, Trello, Uncanny Automator, Userlike, Voicemail, Webhooks, Weglot, WhatsApp, WooCommerce, WordPress, Wufoo, Zapier, Zengine, unitQ, viaSocket helpscout.com | Shopify, Bigcommerce, WordPress, Stripe, Slack, Jira, Aircall, Pipedrive, Zapier, JustCall, RingCentral, Re:amaze for Bigcommerce, Re:amaze for Magento, Re:amaze for Shopify, Re:amaze for Stripe, Re:amaze for Wordpress, Re:amaze for Slack, Re:amaze for Aircall, Re:amaze for Jira, Re:amaze for JustCall, Re:amaze for Pipedrive, Re:amaze for Zapier, Re:amaze for RingCentral reamaze.com |
| Compliance | HIPAA, SOC 2 helpscout.com | Not observed |
| Free plan | Yes helpscout.com | Yes reamaze.com |
| Plans | Free, Standard, Plus, Pro helpscout.com | Basic, Plus, Pro, Starter reamaze.com |
| Pricing basis | Pay per resolution on a monthly basis. helpscout.com | per Team Member per Month reamaze.com |
| Customers (their claim) | Powering support for 12,000+ customer-first brands helpscout.com | Not observed |
Where they differ
- Help Scout claims HIPAA on its own pages; Re:amaze’s pages read by AirStack do not mention it.
- Help Scout claims SOC 2 on its own pages; Re:amaze’s pages read by AirStack do not mention it.
Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.