Genesys Cloud
Genesys Cloud: The Agentic AI CX Platform for the Enterprise
Customer support · by Genesys · genesys.com
Open Genesys Cloud in AirStackGenesys Cloud pricing and plans
| Genesys Cloud CX 1 | $75 USD per user / month |
| Genesys Cloud CX 2 | $115 USD per user / month |
| Genesys Cloud CX 3 | $155 USD per user / month |
| Genesys Cloud CX 4 | $240 USD per user / month |
List prices as written on its pricing page, read 2026-11-04. Hover a price for the quote. Prices change: check before you buy.
What Genesys Cloud’s own pages say
| What it says it does | Genesys Cloud: The Agentic AI CX Platform for the Enterprise genesys.com |
|---|---|
| Integrations | Salesforce, ServiceNow, Amazon Lex, Google Cloud, 8×8, Microsoft, Zoom genesys.com genesys.com |
| Plans | Genesys Cloud CX 1, Genesys Cloud CX 2, Genesys Cloud CX 3, Genesys Cloud CX 4 genesys.com |
| Pricing basis | per user/month billed annually genesys.com |
Each value is a quote AirStack found on the product’s own pages, read 2026-11-04. A missing field means AirStack has not found it on its pages.
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