Salesforce Service Cloud

Bring AI agents, human expertise, and your trusted data together to deliver resolutions, personalized experiences, and stronger customer relationships across the customer journey.

Customer support · by Salesforce · salesforce.com

Salesforce Service Cloud pricing and plans

List prices as written on its pricing page, read 2026-11-04. Hover a price for the quote. Prices change: check before you buy.

What Salesforce Service Cloud’s own pages say

Each value is a quote AirStack found on the product’s own pages, read 2026-11-04. A missing field means AirStack has not found it on its pages.

Salesforce Service Cloud alternatives

• Hiver
• Re:amaze
• Zendesk
• Help Scout
• Tidio
• Dixa
• Front
• Kustomer
• Talkdesk
• Crisp

Open-source alternatives to Salesforce Service Cloud

• glpi-project/glpi ★ 6,557 · GPL-3.0
  GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
• django-helpdesk/django-helpdesk ★ 1,692 · BSD-3-Clause
  A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.
• uvdesk/community-skeleton ★ 19,639 · OSL-3.0
  UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support
• zammad/zammad ★ 6,081 · AGPL-3.0
  Zammad is a web based open source helpdesk/customer support system.
• melgarafael/DeskcommCRM ★ 5,151 · MIT
  Open-source AI sales OS — self-hosted CRM with native AI agents + WhatsApp (WAHA). Open alternative to Kommo, Octadesk & Intercom for any business that sells by
• freescout-help-desk/freescout ★ 4,640 · AGPL-3.0
  FreeScout — Free self-hosted omnichannel AI-powered helpdesk & shared mailbox

Projects tagged with Customer support topics on GitHub, ranked by stars. A lead, not an endorsement.