SysAid vs TeamViewer
What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.
| SysAid | TeamViewer | |
|---|---|---|
| What it says it does | SysAid: ITSM Software With Agentic AI That Gets IT Done sysaid.com | TeamViewer—The Digital Workplace Platform teamviewer.com |
| Starting at | Not observed | Not observed |
| Deployment | Cloud, On-Premise sysaid.com | Not observed |
| Integrations | Azure AD, Intune, O365, Salesforce, SharePoint, Slack, Splashtop, Lansweeper, Workato, 2Checkout, 4me, Active Directory, Asana, Azure sysaid.com | Freshworks, Jira, Microsoft Intune, Microsoft Teams, Salesforce, ServiceNow, Slack, Zendesk teamviewer.com |
| Compliance | CCPA, GDPR, ISO 27001, SOC 2 sysaid.com | GDPR, HIPAA, SOC 2 teamviewer.com |
| Free plan | Not observed | Yes teamviewer.com |
| Plans | Enterprise, Professional sysaid.com | Free license, Business license, Premium license, Remote Access license, Corporate license, Tensor license, Standard Integrations Package, Enterprise Integrations Package teamviewer.com |
| Pricing basis | Not observed | we offer our customers annual subscriptions, which are paid for and renewed on an annual basis. teamviewer.com |
| Customers (their claim) | 5,000+ IT teams in 140 countries run on SysAid sysaid.com | Not observed |
Where they differ
- TeamViewer’s pages state a free plan; AirStack has not found that on SysAid’s pages.
- TeamViewer claims HIPAA on its own pages; SysAid’s pages read by AirStack do not mention it.
- SysAid claims ISO 27001 on its own pages; TeamViewer’s pages read by AirStack do not mention it.
Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.