SugarCRM vs Zoho CRM
What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.
| SugarCRM | Zoho CRM | |
|---|---|---|
| What it says it does | The sales CRM for B2B growth sugarcrm.com | Millions of salespeople trust Zoho CRM to respond faster to leads, close more deals, and run leaner sales operations. zoho.com |
| Starting at | $20 Sugar Connect+ · per user / month | $30 Zoho One · per user / month |
| Deployment | Cloud, on-prem sugarcrm.com | Not observed |
| Integrations | Teams, Zoom sugarcrm.com | Adobe Sign, Dropbox, Mailchimp, PandaDoc, QuickBooks, Shopify, WhatsApp, Zapier, Gmail, Outlook, Zoho Mail, Slack, Teams, Zoom, Google Ads, PayPal, Stripe zoho.com |
| Compliance | GDPR, ISO 27001, SOC 2 sugarcrm.com | HIPAA zoho.com |
| Free plan | Not observed | Yes zoho.com |
| Plans | Standard+, Advanced+, Premier+, Advanced Precision+, Premier Precision+, Sugar Connect+ sugarcrm.com | Standard, Professional, Free, Enterprise, Ultimate zoho.com |
| Pricing basis | Per user per month, billed annually sugarcrm.com | ₹ 800 /user/month zoho.com |
| Customers (their claim) | Join 4000+ Companies in 120+ countries relying on Sugar sugarcrm.com | Serving 350K businesses for 21 years zoho.com |
Where they differ
- Zoho CRM’s pages state a free plan; AirStack has not found that on SugarCRM’s pages.
- SugarCRM claims GDPR on its own pages; Zoho CRM’s pages read by AirStack do not mention it.
- Zoho CRM claims HIPAA on its own pages; SugarCRM’s pages read by AirStack do not mention it.
- SugarCRM claims ISO 27001 on its own pages; Zoho CRM’s pages read by AirStack do not mention it.
- SugarCRM claims SOC 2 on its own pages; Zoho CRM’s pages read by AirStack do not mention it.
Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.