SolarWinds Service Desk vs TeamViewer
What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.
| SolarWinds Service Desk | TeamViewer | |
|---|---|---|
| What it says it does | A cloud-based and AI-powered IT service management (ITSM) platform built to maximize productivity and accelerate resolution with lightning-fast time to value solarwinds.com | TeamViewer—The Digital Workplace Platform teamviewer.com |
| Starting at | $39 Service Desk · per user / month | Not observed |
| Deployment | cloud-based solarwinds.com | Not observed |
| Integrations | Dameware Remote Everywhere, Microsoft Teams, Open REST API, Slack, SolarWinds Observability Self-Hosted solarwinds.com | Freshworks, Jira, Microsoft Intune, Microsoft Teams, Salesforce, ServiceNow, Slack, Zendesk teamviewer.com |
| Compliance | SOC 2 solarwinds.com | GDPR, HIPAA, SOC 2 teamviewer.com |
| Free plan | Not observed | Yes teamviewer.com |
| Plans | Not observed | Free license, Business license, Premium license, Remote Access license, Corporate license, Tensor license, Standard Integrations Package, Enterprise Integrations Package teamviewer.com |
| Pricing basis | Per month, per technician, supports unlimited users. solarwinds.com | we offer our customers annual subscriptions, which are paid for and renewed on an annual basis. teamviewer.com |
Where they differ
- TeamViewer’s pages state a free plan; AirStack has not found that on SolarWinds Service Desk’s pages.
- TeamViewer claims GDPR on its own pages; SolarWinds Service Desk’s pages read by AirStack do not mention it.
- TeamViewer claims HIPAA on its own pages; SolarWinds Service Desk’s pages read by AirStack do not mention it.
Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.