Salesforce vs Zoho CRM
What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.
| Salesforce | Zoho CRM | |
|---|---|---|
| What it says it does | Salesforce: The #1 AI CRM salesforce.com | Millions of salespeople trust Zoho CRM to respond faster to leads, close more deals, and run leaner sales operations. zoho.com |
| Starting at | $25 Starter Suite · per user / month free plan listed | $30 Zoho One · per user / month |
| Integrations | Claude, Slack, Teams, Claude Code, Cursor, Agentforce, Tableau, Gmail, Outlook salesforce.com | Adobe Sign, Dropbox, Mailchimp, PandaDoc, QuickBooks, Shopify, WhatsApp, Zapier, Gmail, Outlook, Zoho Mail, Slack, Teams, Zoom, Google Ads, PayPal, Stripe zoho.com |
| Compliance | Not observed | HIPAA zoho.com |
| Free plan | Yes salesforce.com | Yes zoho.com |
| Plans | Advanced, Core, Free Suite, Max, Pro Suite, Starter Suite salesforce.com | Standard, Professional, Free, Enterprise, Ultimate zoho.com |
| Pricing basis | USD/User/Month (Billed annually) salesforce.com | ₹ 800 /user/month zoho.com |
| Customers (their claim) | Not observed | Serving 350K businesses for 21 years zoho.com |
Where they differ
- Zoho CRM claims HIPAA on its own pages; Salesforce’s pages read by AirStack do not mention it.
Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.