Salesforce vs SugarCRM
What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.
| Salesforce | SugarCRM | |
|---|---|---|
| What it says it does | Salesforce: The #1 AI CRM salesforce.com | The sales CRM for B2B growth sugarcrm.com |
| Starting at | $25 Starter Suite · per user / month free plan listed | $20 Sugar Connect+ · per user / month |
| Deployment | Not observed | Cloud, on-prem sugarcrm.com |
| Integrations | Claude, Slack, Teams, Claude Code, Cursor, Agentforce, Tableau, Gmail, Outlook salesforce.com | Teams, Zoom sugarcrm.com |
| Compliance | Not observed | GDPR, ISO 27001, SOC 2 sugarcrm.com |
| Free plan | Yes salesforce.com | Not observed |
| Plans | Advanced, Core, Free Suite, Max, Pro Suite, Starter Suite salesforce.com | Standard+, Advanced+, Premier+, Advanced Precision+, Premier Precision+, Sugar Connect+ sugarcrm.com |
| Pricing basis | USD/User/Month (Billed annually) salesforce.com | Per user per month, billed annually sugarcrm.com |
| Customers (their claim) | Not observed | Join 4000+ Companies in 120+ countries relying on Sugar sugarcrm.com |
Where they differ
- Salesforce’s pages state a free plan; AirStack has not found that on SugarCRM’s pages.
- SugarCRM claims GDPR on its own pages; Salesforce’s pages read by AirStack do not mention it.
- SugarCRM claims ISO 27001 on its own pages; Salesforce’s pages read by AirStack do not mention it.
- SugarCRM claims SOC 2 on its own pages; Salesforce’s pages read by AirStack do not mention it.
Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.