Re:amaze vs Zendesk
What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.
| Re:amaze | Zendesk | |
|---|---|---|
| What it says it does | AI-Powered Customer Service and AI Agent Platform Designed for eCommerce and Online Businesses reamaze.com | AI-Powered Customer Service Platform | Zendesk zendesk.com |
| Starting at | $29 Basic · per user / month | $19 Support Team · per user / month |
| Platforms | Android, iOS, Mobile App for iOS, Mobile App for Android reamaze.com | Not observed |
| Integrations | Shopify, Bigcommerce, WordPress, Stripe, Slack, Jira, Aircall, Pipedrive, Zapier, JustCall, RingCentral, Re:amaze for Bigcommerce, Re:amaze for Magento, Re:amaze for Shopify, Re:amaze for Stripe, Re:amaze for Wordpress, Re:amaze for Slack, Re:amaze for Aircall, Re:amaze for Jira, Re:amaze for JustCall, Re:amaze for Pipedrive, Re:amaze for Zapier, Re:amaze for RingCentral reamaze.com | Not observed |
| Compliance | Not observed | ISO 27001, SOC 2 zendesk.com |
| Free plan | Yes reamaze.com | Yes zendesk.com |
| Plans | Basic, Plus, Pro, Starter reamaze.com | Support Team, Suite Team, Suite Professional, Suite Enterprise + Copilot zendesk.com |
| Pricing basis | per Team Member per Month reamaze.com | Zendesk pricing is primarily seat-based (per agent, per month) with plan tiers zendesk.com |
| Customers (their claim) | Not observed | See why 80,000+ companies choose Zendesk for AI service zendesk.com |
Where they differ
- Zendesk claims ISO 27001 on its own pages; Re:amaze’s pages read by AirStack do not mention it.
- Zendesk claims SOC 2 on its own pages; Re:amaze’s pages read by AirStack do not mention it.
Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.