NinjaOne vs SolarWinds Service Desk
What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.
| NinjaOne | SolarWinds Service Desk | |
|---|---|---|
| What it says it does | NinjaOne is the unified IT operations platform for endpoint management, autonomous patching, backup, and remote access. ninjaone.com | A cloud-based and AI-powered IT service management (ITSM) platform built to maximize productivity and accelerate resolution with lightning-fast time to value solarwinds.com |
| Starting at | Not observed | $39 Service Desk · per user / month |
| Platforms | Chrome OS ninjaone.com | Not observed |
| Deployment | Not observed | cloud-based solarwinds.com |
| Integrations | CrowdStrike, Microsoft Intune, SentinelOne, ServiceNow ninjaone.com | Dameware Remote Everywhere, Microsoft Teams, Open REST API, Slack, SolarWinds Observability Self-Hosted solarwinds.com |
| Compliance | CCPA, GDPR, HIPAA, ISO 27001, SOC 2 ninjaone.com | SOC 2 solarwinds.com |
| Pricing basis | Flexible per-device pricing ninjaone.com | Per month, per technician, supports unlimited users. solarwinds.com |
Where they differ
- NinjaOne claims GDPR on its own pages; SolarWinds Service Desk’s pages read by AirStack do not mention it.
- NinjaOne claims HIPAA on its own pages; SolarWinds Service Desk’s pages read by AirStack do not mention it.
- NinjaOne claims ISO 27001 on its own pages; SolarWinds Service Desk’s pages read by AirStack do not mention it.
Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.