Nextiva vs Zoom Phone
What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.
| Nextiva | Zoom Phone | |
|---|---|---|
| What it says it does | Nextiva - AI Customer Experience Management Platform nextiva.com | Zoom Phone: VoIP Phone Service | Zoom zoom.com |
| Starting at | $15 NEXT Core · per user / month | Not observed |
| Integrations | HubSpot, Microsoft Dynamics, Oracle, Salesforce, Zoho, Go Integrator, Unity, Outlook / Google Contacts Sync, Microsoft Teams, Zendesk nextiva.com | HubSpot, PCIPal, Salesforce, Microsoft Teams, Contact Center, Google, Microsoft, Slack zoom.com |
| Compliance | HIPAA, SOC 2 nextiva.com | Not observed |
| Plans | NEXT Core, NEXT Engage, NEXT Scale nextiva.com | US & CA Unlimited, Pro Plus, Business Plus zoom.com |
| Pricing basis | /user/mo nextiva.com | /month/user zoom.com |
| Customers (their claim) | Trusted by 100,000+ Businesses Worldwide nextiva.com | 10M+ Users trust Zoom Phone zoom.com |
Where they differ
- Nextiva claims HIPAA on its own pages; Zoom Phone’s pages read by AirStack do not mention it.
- Nextiva claims SOC 2 on its own pages; Zoom Phone’s pages read by AirStack do not mention it.
Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.