Chat and meetings
Team messaging, voice and video calls in one place, so people can talk in real time or catch up later.
Search AirStackWhy teams use it
- Fewer internal emails, with questions answered in channels
- Video calls with screen sharing for remote teams
- A searchable history of decisions and discussions
- Business phone lines and call routing for sales or support
Who uses it: Remote team lead, Project manager, Software engineer, Customer success manager, Sales development rep. Watch for: Free tiers often limit message history or call length; check retention and guest access before your team depends on it. AirStack’s guide to the category.
Chat and meetings in numbers
| Free plan | 7 of 19 researched |
|---|---|
| Prices read by AirStack | 9 of 19 researched |
| SOC 2 or ISO 27001 | 7 of 19 researched |
| Open source | 1 of 19 researched |
| AI in its one-line description | 10 of 19 researched |
Median list price per user a month: $15 (Nextiva NEXT Core), across 9 products with a published per-user price. Shares count what each product’s own pages state.
24 products
| Product | What it says it does | Starting at |
|---|---|---|
| Quo | Shared Phone System for Small Businesses | $15 Starter · per user / month |
| Aircall | Customer communications, evolved with AI that handles customer interactions, end to end. | $15 Standard · per user / month |
| Mattermost | Zero-trust collaboration, automation and AI in private cloud, self-hosted, and air-gapped environments. | Not observed |
| Rocket.Chat | Collaborate anyway, in one secure platform for messaging, voice, video, apps and AI. | Not observed |
| Nextiva | Nextiva - AI Customer Experience Management Platform | $15 NEXT Core · per user / month |
| Zoom | One platform to connect | Not observed |
| Google Chat | AI-powered chat for teams of all sizes | Not observed |
| Slack | Slack | AI Work Platform & Productivity Tools | $4.38 USD Pro · per user / month free plan |
| JustCall | JustCall: AI Communication Platform for Sales & Support Teams | $29 Team · per user / month |
| Dialpad | The AI platform for customer experience | $15 Standard · per user / month |
| Vonage Business Communications | Unified communications can enhance customer experiences and employee collaboration – all from virtually anywhere. | $19.99 Mobile · per user / month |
| Loom | Easily record and share AI-powered video messages with your teammates and customers to supercharge productivity | $18 Business · per user / month free plan |
| RingCentral | The Agentic Voice AI platform to drive customer outcomes | Not observed |
| Google Meet | Meet Video conferencing | Not observed |
| Zoom Phone | Zoom Phone: VoIP Phone Service | Zoom | Not observed |
| Google Voice | Stay connected and save time with a flexible cloud phone system for individuals and businesses of all sizes. | Not observed |
| Whereby | Whereby delivers reliable, user-friendly video calling for individuals, teams and enterprise platforms. | Not observed |
| Zoho Cliq | Business communication software for teams | US$2 Professional · per user / month |
| Discord | Discord is great for playing games and chilling with friends, or even building a worldwide community. | Not observed |
| 8x8 | Not observed | Not observed |
| GoTo Connect | Not observed | Not observed |
| GoTo Meeting | Not observed | Not observed |
| Microsoft Teams | Not observed | Not observed |
| Webex | Not observed | Not observed |
Prices are list prices as written on each pricing page; hover one for its quote. “Not observed” means AirStack has not found it on that product’s pages.
Open-source candidates
- ossrs/srs OpenSSF Scorecard 6.2/10 · MIT
- jitsi/jitsi-meet-electron OpenSSF Scorecard 6.0/10 · Apache-2.0
- jitsi/docker-jitsi-meet OpenSSF Scorecard 5.4/10 · Apache-2.0
Projects that pass OpenSSF Scorecard’s automated checks. Automated checks, not an audit.