ManageEngine ServiceDesk Plus vs TeamViewer
What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.
| ManageEngine ServiceDesk Plus | TeamViewer | |
|---|---|---|
| What it says it does | AI-driven unified service management platform for the digital enterprise manageengine.com | TeamViewer—The Digital Workplace Platform teamviewer.com |
| Starting at | US$13 STANDARD · per user / month | Not observed |
| Deployment | cloud, on-premises manageengine.com | Not observed |
| Integrations | ChatGPT, Microsoft Copilot manageengine.com | Freshworks, Jira, Microsoft Intune, Microsoft Teams, Salesforce, ServiceNow, Slack, Zendesk teamviewer.com |
| Compliance | Not observed | GDPR, HIPAA, SOC 2 teamviewer.com |
| Free plan | Yes manageengine.com | Yes teamviewer.com |
| Plans | Standard, Professional, Enterprise manageengine.com | Free license, Business license, Premium license, Remote Access license, Corporate license, Tensor license, Standard Integrations Package, Enterprise Integrations Package teamviewer.com |
| Pricing basis | Pricing is based on the number of technicians for the standard edition manageengine.com | we offer our customers annual subscriptions, which are paid for and renewed on an annual basis. teamviewer.com |
Where they differ
- TeamViewer claims GDPR on its own pages; ManageEngine ServiceDesk Plus’s pages read by AirStack do not mention it.
- TeamViewer claims HIPAA on its own pages; ManageEngine ServiceDesk Plus’s pages read by AirStack do not mention it.
- TeamViewer claims SOC 2 on its own pages; ManageEngine ServiceDesk Plus’s pages read by AirStack do not mention it.
Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.