Lansweeper vs SolarWinds Service Desk
What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.
| Lansweeper | SolarWinds Service Desk | |
|---|---|---|
| What it says it does | Lansweeper gives IT and Security teams one shared, trusted view across IT, OT, cloud, and AI. lansweeper.com | A cloud-based and AI-powered IT service management (ITSM) platform built to maximize productivity and accelerate resolution with lightning-fast time to value solarwinds.com |
| Starting at | Not observed | $39 Service Desk · per user / month |
| Deployment | On-premises docs.lansweeper.com | cloud-based solarwinds.com |
| Integrations | Armis, Freshservice, HaloITSM, Jira Service Management, Microsoft Sentinel, ServiceNow, Splunk, TOPdesk, Licenseware, Brinqa, HelpdeskAdvanced, Datadog, ZenGRC, ONEiO, Starhive, HappyFox, Acronis, CIRCULIFE lansweeper.com | Dameware Remote Everywhere, Microsoft Teams, Open REST API, Slack, SolarWinds Observability Self-Hosted solarwinds.com |
| Compliance | Not observed | SOC 2 solarwinds.com |
| Free plan | Yes lansweeper.com | Not observed |
| Plans | Enterprise, Pro, Starter lansweeper.com | Not observed |
| Pricing basis | All plans are billed annually lansweeper.com | Per month, per technician, supports unlimited users. solarwinds.com |
| Customers (their claim) | Trusted by 30,000+ environments to provide confident IT and security decisions. lansweeper.com | Not observed |
Where they differ
- Lansweeper’s pages state a free plan; AirStack has not found that on SolarWinds Service Desk’s pages.
- SolarWinds Service Desk claims SOC 2 on its own pages; Lansweeper’s pages read by AirStack do not mention it.
Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.