Jira Service Management vs TeamViewer
What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.
| Jira Service Management | TeamViewer | |
|---|---|---|
| What it says it does | Unite teams on a single AI-powered platform to deliver service at scale. atlassian.com | TeamViewer—The Digital Workplace Platform teamviewer.com |
| Starting at | $21.50 Standard · per user / month free plan listed | Not observed |
| Deployment | Data Center, Cloud atlassian.com | Not observed |
| Integrations | Active Directory atlassian.com | Freshworks, Jira, Microsoft Intune, Microsoft Teams, Salesforce, ServiceNow, Slack, Zendesk teamviewer.com |
| Compliance | Not observed | GDPR, HIPAA, SOC 2 teamviewer.com |
| Free plan | Yes atlassian.com | Yes teamviewer.com |
| Plans | Standard, Enterprise, Premium atlassian.com | Free license, Business license, Premium license, Remote Access license, Corporate license, Tensor license, Standard Integrations Package, Enterprise Integrations Package teamviewer.com |
| Pricing basis | per agent / month atlassian.com | we offer our customers annual subscriptions, which are paid for and renewed on an annual basis. teamviewer.com |
| Customers (their claim) | Trusted by over 65,000 teams, big and small atlassian.com | Not observed |
Where they differ
- TeamViewer claims GDPR on its own pages; Jira Service Management’s pages read by AirStack do not mention it.
- TeamViewer claims HIPAA on its own pages; Jira Service Management’s pages read by AirStack do not mention it.
- TeamViewer claims SOC 2 on its own pages; Jira Service Management’s pages read by AirStack do not mention it.
Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.