Ivanti Neurons for ITSM vs SolarWinds Service Desk

What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.

Ivanti Neurons for ITSMSolarWinds Service Desk
What it says it doesFlexible proactive service management for the enterprise. ivanti.comA cloud-based and AI-powered IT service management (ITSM) platform built to maximize productivity and accelerate resolution with lightning-fast time to value solarwinds.com
Starting atNot observed$39 Service Desk · per user / month
Deploymentcloud, hybrid, on-premises ivanti.comcloud-based solarwinds.com
IntegrationsADP, CrowdStrike, Jira, Microsoft Project, Okta, Tenable, Wiz, Workday, Zscaler ivanti.comDameware Remote Everywhere, Microsoft Teams, Open REST API, Slack, SolarWinds Observability Self-Hosted solarwinds.com
ComplianceSOC 2 ivanti.comSOC 2 solarwinds.com
Pricing basisNot observedPer month, per technician, supports unlimited users. solarwinds.com

Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.