incident.io vs Neon
What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.
| incident.io | Neon | |
|---|---|---|
| What it says it does | The software reliability platform built to investigate, respond and prevent incidents, powered by AI that deeply understands your organization. incident.io | The backend for apps and agents, built to scale on Lakebase Postgres. neon.com |
| Starting at | $ 15 Team · per user / month | free plan listed |
| Platforms | Microsoft Teams, Slack, Teams incident.io | Not observed |
| Integrations | Slack, Zoom, PagerDuty, Jira, Datadog incident.io | Datadog, OTel neon.com |
| Compliance | GDPR, SOC 2 incident.io | CCPA, GDPR, HIPAA, ISO 27001, SOC 2 neon.com |
| Free plan | Yes incident.io | Yes neon.com |
| Plans | Basic, Enterprise, Pro, Team incident.io | Free, Launch, Scale, Agent neon.com |
| Pricing basis | Per user / month incident.io | Pay for what you use, not for the infrastructure you might need. neon.com |
Where they differ
- Neon claims HIPAA on its own pages; incident.io’s pages read by AirStack do not mention it.
- Neon claims ISO 27001 on its own pages; incident.io’s pages read by AirStack do not mention it.
Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.