HaloITSM vs Jira Service Management
What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.
| HaloITSM | Jira Service Management | |
|---|---|---|
| What it says it does | Enhance your service delivery with an AI-powered, rapid, and efficient ITIL-aligned Enterprise solution. haloitsm.com | Unite teams on a single AI-powered platform to deliver service at scale. atlassian.com |
| Starting at | $1M The Halo Enterprise Package / year | $21.50 Standard · per user / month free plan listed |
| Deployment | Not observed | Data Center, Cloud atlassian.com |
| Integrations | Not observed | Active Directory atlassian.com |
| Free plan | Not observed | Yes atlassian.com |
| Plans | Concurrent, Named, Halo Enterprise Package haloitsm.com | Standard, Enterprise, Premium atlassian.com |
| Pricing basis | Halo is priced per agent, with every feature, module and integration included haloitsm.com | per agent / month atlassian.com |
| Customers (their claim) | 100,000+ users, from 75+ countries, trust HaloITSM to deliver their ITSM solution haloitsm.com | Trusted by over 65,000 teams, big and small atlassian.com |
Where they differ
- Jira Service Management’s pages state a free plan; AirStack has not found that on HaloITSM’s pages.
Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.