Freshdesk vs Zoho Desk
What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.
| Freshdesk | Zoho Desk | |
|---|---|---|
| What it says it does | AI-Powered Customer Service Software freshworks.com | AI help desk software zoho.com |
| Starting at | Not observed | Not observed |
| Integrations | Not observed | WhatsApp, Facebook Messenger, Telegram, WeChat, Line, OpenAI, DeepSeek, X zoho.com |
| Free plan | Yes freshworks.com | Yes zoho.com |
| Plans | Enterprise, Growth, Pro freshworks.com | Express, Standard, Professional, Enterprise, Free Edition zoho.com |
| Pricing basis | Not observed | ₹ 420 /user/month billed annually zoho.com |
| Customers (their claim) | Trusted by 50,000+ businesses worldwide freshworks.com | Trusted by 125,000+ businesses globally zoho.com |
Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.