Five9 vs LiveChat
What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.
| Five9 | LiveChat | |
|---|---|---|
| What it says it does | AI Contact Center Platform for Smarter CX | Five9 five9.com | LiveChat® is the best AI live chat software for business livechat.com |
| Starting at | $ 119 Digital · per user / month | $19 Essential · per user / month |
| Platforms | Not observed | Android, Mac, Web browser, Windows, iOS livechat.com |
| Integrations | Cresta, Dynamics 365, Google Cloud, Salesforce, ServiceNow, Zendesk, Dynamics, Oracle, ATT Office@hand, Microsoft Teams, RingCentral, Zoom five9.com | Shopify, BigCommerce, Messenger, Squarespace, Webflow, WhatsApp, WooCommerce, WordPress livechat.com |
| Compliance | HIPAA five9.com | CCPA, GDPR, SOC 2 livechat.com |
| Plans | Digital, Core, Plus, Pro, Enterprise five9.com | Not observed |
| Pricing basis | Prices above are per concurrent user five9.com | Not observed |
| Customers (their claim) | 4,000+ Customers five9.com | Join 30,000+ companies livechat.com |
Where they differ
- LiveChat claims GDPR on its own pages; Five9’s pages read by AirStack do not mention it.
- Five9 claims HIPAA on its own pages; LiveChat’s pages read by AirStack do not mention it.
- LiveChat claims SOC 2 on its own pages; Five9’s pages read by AirStack do not mention it.
Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.