Five9 vs Gorgias
What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.
| Five9 | Gorgias | |
|---|---|---|
| What it says it does | AI Contact Center Platform for Smarter CX | Five9 five9.com | The Conversational AI platform for Ecommerce | Gorgias gorgias.com |
| Starting at | $ 119 Digital · per user / month | Not observed |
| Integrations | Cresta, Dynamics 365, Google Cloud, Salesforce, ServiceNow, Zendesk, Dynamics, Oracle, ATT Office@hand, Microsoft Teams, RingCentral, Zoom five9.com | BigCommerce, Magento, Shopify, WooCommerce, Attentive, Bloomreach, Loop Returns, Recharge, Yotpo, Reveal by Omniconvert, Stay Ai, SavedBy Package Protection gorgias.com |
| Compliance | HIPAA five9.com | HIPAA, SOC 2 gorgias.com |
| Plans | Digital, Core, Plus, Pro, Enterprise five9.com | Not observed |
| Pricing basis | Prices above are per concurrent user five9.com | AI Agent on every plan, pay only when it resolves a conversation. gorgias.com |
| Customers (their claim) | 4,000+ Customers five9.com | 17,000+ ecommerce brands powered globally gorgias.com |
Where they differ
- Gorgias claims SOC 2 on its own pages; Five9’s pages read by AirStack do not mention it.
Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.