Five9 vs Front
What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.
| Five9 | Front | |
|---|---|---|
| What it says it does | AI Contact Center Platform for Smarter CX | Five9 five9.com | Front | Customer service platform, powered by AI front.com |
| Starting at | $ 119 Digital · per user / month | $25 Starter · per user / month |
| Integrations | Cresta, Dynamics 365, Google Cloud, Salesforce, ServiceNow, Zendesk, Dynamics, Oracle, ATT Office@hand, Microsoft Teams, RingCentral, Zoom five9.com | AMGiNE, Aircall, Amazon Connect, Gong, Shipit Software, Microsoft Teams, AI Number / WhatsApp, FullContact, HubSpot, Microsoft Dynamics 365, Alloy, Asana, Birdie front.com |
| Compliance | HIPAA five9.com | CCPA, GDPR, HIPAA, ISO 27001, SOC 2 front.com |
| Plans | Digital, Core, Plus, Pro, Enterprise five9.com | Enterprise, Professional, Starter front.com |
| Pricing basis | Prices above are per concurrent user five9.com | Not observed |
| Customers (their claim) | 4,000+ Customers five9.com | Over 9,300 businesses trust Front for customer work that takes more than just a reply front.com |
Where they differ
- Front claims GDPR on its own pages; Five9’s pages read by AirStack do not mention it.
- Front claims ISO 27001 on its own pages; Five9’s pages read by AirStack do not mention it.
- Front claims SOC 2 on its own pages; Five9’s pages read by AirStack do not mention it.
Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.