Dixa vs Zoho Desk
What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.
| Dixa | Zoho Desk | |
|---|---|---|
| What it says it does | Dixa is the agentic customer service platform built for mid-market ecommerce and consumer brands. dixa.com | AI help desk software zoho.com |
| Starting at | €89 Growth · per user / month | Not observed |
| Integrations | Magento, Shopify, WooCommerce, Klaviyo, Ada AI, Assembled, Boost.ai, Braze, Chattermill, Custom Integration, DigitalGenius, Easy Pay, Ebbot, FactBranch, Fivetran, Geckoboard, Salesforce, HubSpot, Microsoft Dynamics 365 dixa.com | WhatsApp, Facebook Messenger, Telegram, WeChat, Line, OpenAI, DeepSeek, X zoho.com |
| Free plan | Not observed | Yes zoho.com |
| Plans | Growth, Prime, Ultimate dixa.com | Express, Standard, Professional, Enterprise, Free Edition zoho.com |
| Pricing basis | AI pricing per conversation , not per resolution. dixa.com | ₹ 420 /user/month billed annually zoho.com |
| Customers (their claim) | Not observed | Trusted by 125,000+ businesses globally zoho.com |
Where they differ
- Zoho Desk’s pages state a free plan; AirStack has not found that on Dixa’s pages.
Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.