Crisp vs Talkdesk
What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.
| Crisp | Talkdesk | |
|---|---|---|
| What it says it does | The AI Customer Support Platform for Every Business - Crisp crisp.chat | CCaaS for people. CXA for AI. talkdesk.com |
| Starting at | $ 45 Mini / month free plan listed | $85 USD Digital Essentials · per user / month |
| Platforms | Mac, Windows crisp.chat | Not observed |
| Integrations | Adobe, Prestashop, Shopify, WooCommerce, Whatsapp Business, Zapier, Slack, GitHub, Salesforce, Hubspot crisp.chat | Epic, Talkdesk for Salesforce, Talkdesk Zendesk Connector, Talkdesk for Microsoft Teams, Talkdesk ServiceNow Connector, Talkdesk HubSpot Connector, Talkdesk Microsoft Dynamics 365 Connector, Talkdesk Zoom Connector, Talkdesk Slack Connector talkdesk.com |
| Free plan | Yes crisp.chat | Not observed |
| Plans | Crisp Plus, Essentials, Free, Mini, Plus, Enterprise crisp.chat | Digital Essentials, Voice Essentials, Elite, Industry Experience Clouds, Talkdesk Express talkdesk.com |
| Pricing basis | Per month, per workspace crisp.chat | Per user, Per month talkdesk.com |
| Customers (their claim) | Trusted by 10,000 companies of all sizes crisp.chat | are trusted by more than 1,800 businesses in 75 countries. talkdesk.com |
Where they differ
- Crisp’s pages state a free plan; AirStack has not found that on Talkdesk’s pages.
Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.