Crisp vs Intercom
What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.
| Crisp | Intercom | |
|---|---|---|
| What it says it does | The AI Customer Support Platform for Every Business - Crisp crisp.chat | A complete system for human and AI customer service intercom.com |
| Starting at | $ 45 Mini / month free plan listed | $19 Essential · per user / month |
| Platforms | Mac, Windows crisp.chat | Not observed |
| Integrations | Adobe, Prestashop, Shopify, WooCommerce, Whatsapp Business, Zapier, Slack, GitHub, Salesforce, Hubspot crisp.chat | Github, Shopify, Slack, Freshdesk, Hubspot, Salesforce intercom.com |
| Compliance | Not observed | HIPAA intercom.com |
| Free plan | Yes crisp.chat | Not observed |
| Plans | Crisp Plus, Essentials, Free, Mini, Plus, Enterprise crisp.chat | Advanced, Essential, Expert intercom.com |
| Pricing basis | Per month, per workspace crisp.chat | Seats: You pay per teammate based on your plan (Essential, Advanced, Expert) intercom.com |
| Customers (their claim) | Trusted by 10,000 companies of all sizes crisp.chat | Trusted by 30,000+ leading brands intercom.com |
Where they differ
- Crisp’s pages state a free plan; AirStack has not found that on Intercom’s pages.
- Intercom claims HIPAA on its own pages; Crisp’s pages read by AirStack do not mention it.
Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.