Crisp vs Hiver
What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.
| Crisp | Hiver | |
|---|---|---|
| What it says it does | The AI Customer Support Platform for Every Business - Crisp crisp.chat | Hiver is the agentic customer service platform where teams and AI work together to resolve customer issues across channels. hiverhq.com |
| Starting at | $ 45 Mini / month free plan listed | $25 Growth · per user / month |
| Platforms | Mac, Windows crisp.chat | Android, iOS, Gmail, Outlook, Slack, WhatsApp, chat, voice hiverhq.com |
| Deployment | Not observed | Amazon web services (AWS) hiverhq.com |
| Integrations | Adobe, Prestashop, Shopify, WooCommerce, Whatsapp Business, Zapier, Slack, GitHub, Salesforce, Hubspot crisp.chat | Jira, Salesforce, Stripe, Asana, CRMs, Shopify, Slack, Zoho CRM, Pipedrive, Copper, QuickBooks, Monday.com, ClickUp, Trello, PagerDuty, WooCommerce, Teamleader, HubSpot, NetSuite hiverhq.com |
| Compliance | Not observed | CCPA, GDPR, HIPAA, ISO 27001, SOC 2 hiverhq.com |
| Free plan | Yes crisp.chat | Not observed |
| Plans | Crisp Plus, Essentials, Free, Mini, Plus, Enterprise crisp.chat | Elite, Growth, Pro hiverhq.com |
| Pricing basis | Per month, per workspace crisp.chat | /user/month hiverhq.com |
| Customers (their claim) | Trusted by 10,000 companies of all sizes crisp.chat | More than 10,000 teams worldwide use Hiver. hiverhq.com |
Where they differ
- Crisp’s pages state a free plan; AirStack has not found that on Hiver’s pages.
- Hiver claims GDPR on its own pages; Crisp’s pages read by AirStack do not mention it.
- Hiver claims HIPAA on its own pages; Crisp’s pages read by AirStack do not mention it.
- Hiver claims ISO 27001 on its own pages; Crisp’s pages read by AirStack do not mention it.
- Hiver claims SOC 2 on its own pages; Crisp’s pages read by AirStack do not mention it.
Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.