Crisp vs Gorgias
What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.
| Crisp | Gorgias | |
|---|---|---|
| What it says it does | The AI Customer Support Platform for Every Business - Crisp crisp.chat | The Conversational AI platform for Ecommerce | Gorgias gorgias.com |
| Starting at | $ 45 Mini / month free plan listed | Not observed |
| Platforms | Mac, Windows crisp.chat | Not observed |
| Integrations | Adobe, Prestashop, Shopify, WooCommerce, Whatsapp Business, Zapier, Slack, GitHub, Salesforce, Hubspot crisp.chat | BigCommerce, Magento, Shopify, WooCommerce, Attentive, Bloomreach, Loop Returns, Recharge, Yotpo, Reveal by Omniconvert, Stay Ai, SavedBy Package Protection gorgias.com |
| Compliance | Not observed | HIPAA, SOC 2 gorgias.com |
| Free plan | Yes crisp.chat | Not observed |
| Plans | Crisp Plus, Essentials, Free, Mini, Plus, Enterprise crisp.chat | Not observed |
| Pricing basis | Per month, per workspace crisp.chat | AI Agent on every plan, pay only when it resolves a conversation. gorgias.com |
| Customers (their claim) | Trusted by 10,000 companies of all sizes crisp.chat | 17,000+ ecommerce brands powered globally gorgias.com |
Where they differ
- Crisp’s pages state a free plan; AirStack has not found that on Gorgias’s pages.
- Gorgias claims HIPAA on its own pages; Crisp’s pages read by AirStack do not mention it.
- Gorgias claims SOC 2 on its own pages; Crisp’s pages read by AirStack do not mention it.
Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.