Capsule CRM vs SugarCRM
What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.
| Capsule CRM | SugarCRM | |
|---|---|---|
| What it says it does | Less admin, stronger relationships, more time for the work that actually grows your business. capsulecrm.com | The sales CRM for B2B growth sugarcrm.com |
| Starting at | Not observed | $20 Sugar Connect+ · per user / month |
| Platforms | Android, iOS capsulecrm.com | Not observed |
| Deployment | Not observed | Cloud, on-prem sugarcrm.com |
| Integrations | Google, Microsoft, QuickBooks, Slack, Zapier, Gmail, Google Workspace, Mailchimp, Microsoft 365, Outlook, Transpond, WhatsApp, Xero, Office 365, QuickBooks Online, Wati, CallBell, FreshBooks, Zendesk, MyCRMBackup, Otter, Shopify, Squarespace capsulecrm.com | Teams, Zoom sugarcrm.com |
| Compliance | Not observed | GDPR, ISO 27001, SOC 2 sugarcrm.com |
| Free plan | Yes capsulecrm.com | Not observed |
| Plans | Advanced, Growth, Starter, Ultimate capsulecrm.com | Standard+, Advanced+, Premier+, Advanced Precision+, Premier Precision+, Sugar Connect+ sugarcrm.com |
| Pricing basis | Paid plans are priced per user, per month capsulecrm.com | Per user per month, billed annually sugarcrm.com |
| Customers (their claim) | Not observed | Join 4000+ Companies in 120+ countries relying on Sugar sugarcrm.com |
Where they differ
- Capsule CRM’s pages state a free plan; AirStack has not found that on SugarCRM’s pages.
- SugarCRM claims GDPR on its own pages; Capsule CRM’s pages read by AirStack do not mention it.
- SugarCRM claims ISO 27001 on its own pages; Capsule CRM’s pages read by AirStack do not mention it.
- SugarCRM claims SOC 2 on its own pages; Capsule CRM’s pages read by AirStack do not mention it.
Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.