Capsule CRM vs Outreach
What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.
| Capsule CRM | Outreach | |
|---|---|---|
| What it says it does | Less admin, stronger relationships, more time for the work that actually grows your business. capsulecrm.com | Agentic AI Platform for Revenue Teams outreach.io |
| Starting at | Not observed | Not observed |
| Platforms | Android, iOS capsulecrm.com | Not observed |
| Integrations | Google, Microsoft, QuickBooks, Slack, Zapier, Gmail, Google Workspace, Mailchimp, Microsoft 365, Outlook, Transpond, WhatsApp, Xero, Office 365, QuickBooks Online, Wati, CallBell, FreshBooks, Zendesk, MyCRMBackup, Otter, Shopify, Squarespace capsulecrm.com | Cisco Webex, Google Meet, Microsoft Teams, Zoom outreach.io |
| Compliance | Not observed | HIPAA, ISO 27001, SOC 2 outreach.ai |
| Free plan | Yes capsulecrm.com | Not observed |
| Plans | Advanced, Growth, Starter, Ultimate capsulecrm.com | Amplify Plus, Amplify Pro, Amplify Essentials, Amplify Core outreach.io |
| Pricing basis | Paid plans are priced per user, per month capsulecrm.com | Outreach pricing combines two models: seat-based access, where you pay for each user, and consumption-based AI credits, where you pay for what you use. outreach.io |
Where they differ
- Capsule CRM’s pages state a free plan; AirStack has not found that on Outreach’s pages.
- Outreach claims HIPAA on its own pages; Capsule CRM’s pages read by AirStack do not mention it.
- Outreach claims ISO 27001 on its own pages; Capsule CRM’s pages read by AirStack do not mention it.
- Outreach claims SOC 2 on its own pages; Capsule CRM’s pages read by AirStack do not mention it.
Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.