Aircall vs Loom
What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.
| Aircall | Loom | |
|---|---|---|
| What it says it does | Customer communications, evolved with AI that handles customer interactions, end to end. aircall.io | Easily record and share AI-powered video messages with your teammates and customers to supercharge productivity loom.com |
| Starting at | $15 Standard · per user / month | $18 Business · per user / month free plan listed |
| Platforms | Android, desktop, iOS aircall.io | Android, Mac, Windows, iOS loom.com |
| Deployment | AWS aircall.io | Not observed |
| Integrations | Bullhorn, HubSpot, Microsoft Teams, Pipedrive, Salesforce, Shopify, Zendesk, monday.com, Intercom, Slack, Zoho, Microsoft Dynamics, Gorgias, Help Scout, Richpanel, Klaviyo, Zapier aircall.io | Google Workspace, Slack, GitHub, Gmail, Jira, Jira Service Desk, and Confluence, Upwork, Salesforce (Beta), Zoom Import loom.com |
| Compliance | GDPR, HIPAA, ISO 27001, SOC 2 aircall.io | Not observed |
| Free plan | Not observed | Yes loom.com |
| Plans | Enterprise, Essentials, Professional aircall.io | Business, Business + AI, Enterprise, Starter loom.com |
| Pricing basis | per license/month aircall.io | Not observed |
| Customers (their claim) | 24,000+ companies TRUST AIRCALL to power their customer communications aircall.io | Millions of people across 400,000 companies choose Loom loom.com |
Where they differ
- Loom’s pages state a free plan; AirStack has not found that on Aircall’s pages.
- Aircall claims GDPR on its own pages; Loom’s pages read by AirStack do not mention it.
- Aircall claims HIPAA on its own pages; Loom’s pages read by AirStack do not mention it.
- Aircall claims ISO 27001 on its own pages; Loom’s pages read by AirStack do not mention it.
- Aircall claims SOC 2 on its own pages; Loom’s pages read by AirStack do not mention it.
Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.