Hex vs Segment
What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.
| Hex | Segment | |
|---|---|---|
| What it says it does | The Analytics platform for humans and agents hex.tech | Collect, clean and activate your customer data in any tool to create context-driven experiences. segment.com |
| Starting at | $36 Professional · per user / month | Not observed |
| Deployment | EU Multi-tenant, Single, multi-tenant hex.tech | Not observed |
| Integrations | Airflow, Dagster, Prefect, GitHub, GitLab, dbt hex.tech | Not observed |
| Compliance | CCPA, GDPR, HIPAA, SOC 2 hex.tech | HIPAA segment.com |
| Free plan | Yes hex.tech | Yes segment.com |
| Plans | Community, Enterprise, Professional, Team hex.tech | Customer Data Pipeline (Business), Customer Data Platform segment.com |
| Models supported | open source hex.tech | Not observed |
| Pricing basis | Not observed | Both plans are priced based on monthly tracked users (MTUs) segment.com |
| Customers (their claim) | Not observed | Join the 25,000+ companies using the Twilio Segment platform segment.com |
Where they differ
- Hex claims GDPR on its own pages; Segment’s pages read by AirStack do not mention it.
- Hex claims SOC 2 on its own pages; Segment’s pages read by AirStack do not mention it.
Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.