Customer.io vs Sprout Social
What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.
| Customer.io | Sprout Social | |
|---|---|---|
| What it says it does | Customer.io: Customer Engagement Platform For Better Outcomes customer.io | Sprout Social: Social Media Management Tool sproutsocial.com |
| Starting at | $ 100 Essentials / month | $ 79 Essentials · per user / month |
| Integrations | Amazon S3, Amplitude, Branch, Salesforce, Facebook Lead Ads, Google Ads, Mixpanel, Snowflake, Twilio, Typeform, Segment, Hubspot customer.io | Facebook, Instagram, LinkedIn, Pinterest, Salesforce, Threads, TikTok, X, YouTube, Canva, Dropbox, Google Drive, Microsoft Teams, Opal, Optimizely, Slack, Slate, Shopify, Zendesk, Tableau sproutsocial.com |
| Compliance | CCPA, GDPR, HIPAA, ISO 27001, SOC 2 customer.io | Not observed |
| Plans | Enterprise, Guided, Launch, Plus, Essentials, Premium customer.io | Standard, Professional, Advanced, Essentials, Enterprise sproutsocial.com |
| Customers (their claim) | The customer engagement platform trusted by 11,000+ brands customer.io | has more than 30,000 paying customers sproutsocial.com |
Where they differ
- Customer.io claims GDPR on its own pages; Sprout Social’s pages read by AirStack do not mention it.
- Customer.io claims HIPAA on its own pages; Sprout Social’s pages read by AirStack do not mention it.
- Customer.io claims ISO 27001 on its own pages; Sprout Social’s pages read by AirStack do not mention it.
- Customer.io claims SOC 2 on its own pages; Sprout Social’s pages read by AirStack do not mention it.
Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.