Customer.io vs Kit
What each one’s own pages state, side by side. Every value is a quote AirStack found on that product’s pages; “Not observed” means AirStack has not found it on that product’s pages.
| Customer.io | Kit | |
|---|---|---|
| What it says it does | Customer.io: Customer Engagement Platform For Better Outcomes customer.io | Run your entire creative business from one place by easily connecting the apps you already use and love help.kit.com |
| Starting at | $ 100 Essentials / month | $ 33 Creator / month free plan listed |
| Integrations | Amazon S3, Amplitude, Branch, Salesforce, Facebook Lead Ads, Google Ads, Mixpanel, Snowflake, Twilio, Typeform, Segment, Hubspot customer.io | Fourthwall, Shopify, Wix, Canva kit.com |
| Compliance | CCPA, GDPR, HIPAA, ISO 27001, SOC 2 customer.io | GDPR kit.com |
| Free plan | Not observed | Yes kit.com |
| Plans | Enterprise, Guided, Launch, Plus, Essentials, Premium customer.io | Creator, Free, Pro kit.com |
| Pricing basis | Not observed | For 1,000 email subscribers kit.com |
| Customers (their claim) | The customer engagement platform trusted by 11,000+ brands customer.io | trusted by 550,000+ creator business owners kit.com |
Where they differ
- Kit’s pages state a free plan; AirStack has not found that on Customer.io’s pages.
- Customer.io claims HIPAA on its own pages; Kit’s pages read by AirStack do not mention it.
- Customer.io claims ISO 27001 on its own pages; Kit’s pages read by AirStack do not mention it.
- Customer.io claims SOC 2 on its own pages; Kit’s pages read by AirStack do not mention it.
Prices are list prices as written on each pricing page; check them before you buy. Nothing here is a ranking or a recommendation.